Microsoft Dynamics 365 Field Service (MB-240T00)

 

Course Overview

Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.

Who should attend

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Certifications

This course is part of the following Certifications:

Course Content

  • Configure Microsoft Dynamics 365 Field Service
  • Configure bookable resources in Dynamics 365 Field Service
  • Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
  • Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Incident types in Dynamics 365 Field Service
  • Inspections in Dynamics 365 Field Service
  • Manage scheduling options in Dynamics 365 for Field Service
  • Customize the schedule board in Dynamics 365 Field Service
  • Deploying Resource Scheduling Optimization
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
  • Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • Customer assets in Dynamics 365 Field Service
  • Set up Field Service to create work orders from IoT data
  • Create custom apps for Dynamics 365 Field Service
  • Gather customer feedback with Dynamics 365 Customer Voice

Prices & Delivery methods

Online Training

Duration
4 days

Price
  • 2,590.— € (excl. tax)
    3,082.10 € (incl. 19% tax)

Courseware language: English

Dates and Booking
Classroom Training

Duration
4 days

Price
  • Germany:
    2,590.— € (excl. tax)
    3,082.10 € (incl. 19% tax)
  • Switzerland:
    CHF 2,520.— (excl. tax)
    CHF 2,724.12 (incl. 8.1% tax)
incl. catering

Courseware language: English

Dates and Booking

Schedule

Guaranteed date:   We will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

English

European Time Zones

Online Training 5 days Time zone: Greenwich Mean Time (GMT) Course language: English

6 hours difference to Central European Summer Time (CEST)

Online Training Time zone: Eastern Standard Time (EST) Course language: English
Online Training Time zone: Eastern Daylight Time (EDT) Course language: English
Online Training Time zone: Eastern Daylight Time (EDT) Course language: English

7 hours difference to Central European Summer Time (CEST)

Online Training Time zone: Central Standard Time (CST) Course language: English
Online Training Time zone: Central Standard Time (CST) Course language: English
Online Training Time zone: Central Standard Time (CST) Course language: English
Online Training Time zone: Central Standard Time (CST) Course language: English

9 hours difference to Central European Summer Time (CEST)

Online Training Time zone: Pacific Daylight Time (PDT) Course language: English
Online Training Time zone: Pacific Daylight Time (PDT) Course language: English
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

Germany

Hamburg
Stuttgart
Münster

Switzerland

Zurich
Zurich
Zurich
Zurich
Zurich
Zurich