{"course":{"productid":249,"modality":1,"active":true,"language":"en","title":"Troubleshooting TCP\/IP Fundamentals","productcode":"TTCP","vendorcode":"FL","vendorname":"Fast Lane","fullproductcode":"FL-TTCP","courseware":{"has_ekit":true,"has_printkit":false,"language":"en"},"url":"https:\/\/portal.flane.de\/course\/training-ttcp","objective":"<p>In this course participants learn to identify, correct, and avoid problems in a TCP\/IP network.  Hands-on labs offer participants the opportunity to observe network behavior with a protocol analyzer.<\/p>","essentials":"<p><span class=\"cms-link-marked\"><a class=\"fl-href-prod\" href=\"\/ibb\/en\/course\/training-nwf\"><svg role=\"img\" aria-hidden=\"true\" focusable=\"false\" data-nosnippet class=\"cms-linkmark\"><use xlink:href=\"\/css\/img\/icnset-linkmarks.svg#linkmark\"><\/use><\/svg>Networking & TCP\/IP Fundamentals <span class=\"fl-prod-pcode\">(NWF)<\/span><\/a><\/span><\/p>","audience":"<ul><li>Network operators, administrators, network planners, and technical support staff<\/li><li>CCNA Candidates<\/li><\/ul>","contents":"<ul>\n<li>Introduction to Troubleshooting<\/li><li>Basic PC Configuration<\/li><li>Troubleshooting Tools<\/li><li>Displaying Information on Cisco &amp; Juniper Devices<\/li><li>TCP\/IP Overview<\/li><li>Troubleshooting Methods 1<\/li><li>Troubleshooting Methods 2<\/li><\/ul>","outline":"<h5>Introduction to Troubleshooting<\/h5><ul>\n<li>Network Management<\/li><li>Network Management Tools and Software<\/li><li>Key Management Areas<\/li><li>ISO Functional Areas<\/li><li>OSI Model<\/li><li>Overview of Layer Functions<\/li><li>OSI and TCP\/IP Models Compared<\/li><li>Example Protocols at each Layer<\/li><\/ul><h5>Basic PC Configuration<\/h5><ul>\n<li>Twisted Pair Problems<\/li><li>Ethernet Full &amp; Half Duplex<\/li><li>Ethernet Auto Sense or Auto Negotiate?<\/li><li>Auto Sense<\/li><li>Auto Negotiate<\/li><li>Symptoms of Duplex Mismatch<\/li><li>Duplex Settings on a Standard NIC (MS Windows)<\/li><li>Switch Functionality<\/li><li>Switch Monitor or Mirror Port<\/li><li>Spanning Tree<\/li><li>Address &amp; Name Resolution<\/li><li>IP Configuration MS-Windows<\/li><li>Advanced DNS Settings MS-Windows<\/li><li>MS-Windows Local Name Resolution<\/li><li>View IP Configuration: ipconfig\/all<\/li><li>Additional IP ipconfig Functions<\/li><li>Dynamic Host Configuration Protocol<\/li><li>Automatic Private IP Addressing (APIPA)<\/li><li>ARP Cache: arp -a<\/li><\/ul><h5>Troubleshooting Tools<\/h5><ul>\n<li>Troubleshooting Tools<\/li><li>ICMP<\/li><li>Type 3: destination unreachable<\/li><li>Ping<\/li><li>ICMP Redirect Message<\/li><li>Traceroute<\/li><li>Graphical Traceroute Examples<\/li><li>NSLOOKUP<\/li><li>NETSTAT<\/li><li>Cable Tester\/LAN Meter<\/li><li>Protocol Analyzer<\/li><li>SNMP<\/li><li>Private MIB Object Example<\/li><li>SNMP\/MIB Implementation Example<\/li><li>Your Brain<\/li><\/ul><h5>Displaying Information on Cisco &amp; Juniper Devices<\/h5><ul>\n<li>Cisco Wake-up Screens (router)<\/li><li>Cisco show Commands (router)<\/li><li>Cisco show Commands (switch)<\/li><li>Cisco show cdp neighbor (s or r)<\/li><li>Cisco show cdp neighbors detail<\/li><li>Cisco show ip interface brief (r)<\/li><li>Cisco show ip protocols (router)<\/li><li>Cisco show ip route (router)<\/li><li>Cisco show ip arp (router)<\/li><li>Cisco show controllers serial x<\/li><li>Cisco show interface x (switch)<\/li><li>Cisco show running-config (r)<\/li><li>Cisco show running-config (s)<\/li><li>POST failure<\/li><li>JUNOS OS: Logging In<\/li><li>CLI Modes<\/li><li>Entering Configuration Mode<\/li><li>Committing a Configuration<\/li><li>Initial Configuration<\/li><li>Viewing the Results<\/li><li>Interface Naming<\/li><li>Interface Configuration Example<\/li><li>Tracking Interface State<\/li><li>Extensive Output Example<\/li><li>Network Utilities: Part 1<\/li><li>Network Utilities: Part 2<\/li><li>Network Utilities: Part 3<\/li><li>Displaying the Junos OS Release<\/li><li>Display Routing Information<\/li><\/ul><h5>TCP\/IP Overview<\/h5><ul>\n<li>Overview<\/li><li>TCP\/IP is almost never a fault<\/li><li>50% of network problems are hardware-related<\/li><li>49% of network problems are configuration errors<\/li><li>If ping works ...<\/li><li>MS-Windows network cannot find neighbors<\/li><li>MS-Windows sees no other PCs<\/li><li>Using ping effectively<\/li><\/ul><h5>Troubleshooting Methods 1<\/h5><ul>\n<li>Before the trouble starts...<\/li><li>OSI Model Overview<\/li><li>Know your protocols and OSI layers<\/li><li>Baselining<\/li><li>Know your devices<\/li><li>Know your applications<\/li><li>Know your troubleshooting tools<\/li><li>Graphical Device Management Tools<\/li><li>Documentation &amp; Archiving<\/li><\/ul><h5>Troubleshooting Methods 2<\/h5><ul>\n<li>So, the trouble has started...<\/li><li>Before you change anything ...<\/li><li>Pay attention<\/li><li>Ask questions<\/li><li>What to look for with a protocol analyzer<\/li><li>Sherlock Holmes&#039; Principle<\/li><li>Before changing anything ...<\/li><li>Control the process<\/li><li>Change one variable at a time<\/li><\/ul>","objective_plain":"In this course participants learn to identify, correct, and avoid problems in a TCP\/IP network.  Hands-on labs offer participants the opportunity to observe network behavior with a protocol analyzer.","essentials_plain":"Networking & TCP\/IP Fundamentals (NWF)","audience_plain":"- Network operators, administrators, network planners, and technical support staff\n- CCNA Candidates","contents_plain":"- Introduction to Troubleshooting\n- Basic PC Configuration\n- Troubleshooting Tools\n- Displaying Information on Cisco & Juniper Devices\n- TCP\/IP Overview\n- Troubleshooting Methods 1\n- Troubleshooting Methods 2","outline_plain":"Introduction to Troubleshooting\n\n\n- Network Management\n- Network Management Tools and Software\n- Key Management Areas\n- ISO Functional Areas\n- OSI Model\n- Overview of Layer Functions\n- OSI and TCP\/IP Models Compared\n- Example Protocols at each Layer\nBasic PC Configuration\n\n\n- Twisted Pair Problems\n- Ethernet Full & Half Duplex\n- Ethernet Auto Sense or Auto Negotiate?\n- Auto Sense\n- Auto Negotiate\n- Symptoms of Duplex Mismatch\n- Duplex Settings on a Standard NIC (MS Windows)\n- Switch Functionality\n- Switch Monitor or Mirror Port\n- Spanning Tree\n- Address & Name Resolution\n- IP Configuration MS-Windows\n- Advanced DNS Settings MS-Windows\n- MS-Windows Local Name Resolution\n- View IP Configuration: ipconfig\/all\n- Additional IP ipconfig Functions\n- Dynamic Host Configuration Protocol\n- Automatic Private IP Addressing (APIPA)\n- ARP Cache: arp -a\nTroubleshooting Tools\n\n\n- Troubleshooting Tools\n- ICMP\n- Type 3: destination unreachable\n- Ping\n- ICMP Redirect Message\n- Traceroute\n- Graphical Traceroute Examples\n- NSLOOKUP\n- NETSTAT\n- Cable Tester\/LAN Meter\n- Protocol Analyzer\n- SNMP\n- Private MIB Object Example\n- SNMP\/MIB Implementation Example\n- Your Brain\nDisplaying Information on Cisco & Juniper Devices\n\n\n- Cisco Wake-up Screens (router)\n- Cisco show Commands (router)\n- Cisco show Commands (switch)\n- Cisco show cdp neighbor (s or r)\n- Cisco show cdp neighbors detail\n- Cisco show ip interface brief (r)\n- Cisco show ip protocols (router)\n- Cisco show ip route (router)\n- Cisco show ip arp (router)\n- Cisco show controllers serial x\n- Cisco show interface x (switch)\n- Cisco show running-config (r)\n- Cisco show running-config (s)\n- POST failure\n- JUNOS OS: Logging In\n- CLI Modes\n- Entering Configuration Mode\n- Committing a Configuration\n- Initial Configuration\n- Viewing the Results\n- Interface Naming\n- Interface Configuration Example\n- Tracking Interface State\n- Extensive Output Example\n- Network Utilities: Part 1\n- Network Utilities: Part 2\n- Network Utilities: Part 3\n- Displaying the Junos OS Release\n- Display Routing Information\nTCP\/IP Overview\n\n\n- Overview\n- TCP\/IP is almost never a fault\n- 50% of network problems are hardware-related\n- 49% of network problems are configuration errors\n- If ping works ...\n- MS-Windows network cannot find neighbors\n- MS-Windows sees no other PCs\n- Using ping effectively\nTroubleshooting Methods 1\n\n\n- Before the trouble starts...\n- OSI Model Overview\n- Know your protocols and OSI layers\n- Baselining\n- Know your devices\n- Know your applications\n- Know your troubleshooting tools\n- Graphical Device Management Tools\n- Documentation & Archiving\nTroubleshooting Methods 2\n\n\n- So, the trouble has started...\n- Before you change anything ...\n- Pay attention\n- Ask questions\n- What to look for with a protocol analyzer\n- Sherlock Holmes' Principle\n- Before changing anything ...\n- Control the process\n- Change one variable at a time","skill_level":"Beginner","version":"5.4","duration":{"unit":"d","value":2,"formatted":"2 days"},"pricelist":{"List 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