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<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://portal.flane.de/css/xml-course.xsl"?><course productid="34435" language="en" source="https://portal.flane.de/ibb/en/xml-course/innovator-m365-pilot" lastchanged="2026-03-18T09:30:59+01:00" parent="https://portal.flane.de/ibb/en/xml-courses"><title>Designing, Implementing &amp; Maintaining Low-Code Agents using Copilot Studio</title><productcode>M365-PILOT</productcode><vendorcode>IC</vendorcode><vendorname>Innovator Class</vendorname><fullproductcode>IC-M365-PILOT</fullproductcode><version>1.0</version><essentials>&lt;ul&gt;
&lt;li&gt;GitHub User Account&lt;/li&gt;&lt;li&gt;Basic Knowledge of the Microsoft 365 Platform&lt;/li&gt;&lt;/ul&gt;</essentials><audience>&lt;ul&gt;
&lt;li&gt;Power Platform Makers&lt;/li&gt;&lt;li&gt;Software Engineers for Agentic AI&lt;/li&gt;&lt;li&gt;Solution Architects for Agentic AI&lt;/li&gt;&lt;/ul&gt;</audience><contents>&lt;h5&gt;Module 1: Introduction to Microsoft Copilot &amp;amp; AI Agents&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Copilot &amp;amp; Agents Overview&lt;/li&gt;&lt;li&gt;Introduction to Agents and Copilots for Microsoft 365&lt;/li&gt;&lt;li&gt;The Microsoft 365 platform &amp;amp; Copilot for Microsoft 365 Ecosystem&lt;/li&gt;&lt;li&gt;Copilot &amp;amp; Copilot Studio Licensing Options (Full vs PAYG)&lt;/li&gt;&lt;li&gt;What is Agentic AI?&lt;/li&gt;&lt;li&gt;Key Components of an Agent: Knowledge &amp;amp; Tools&lt;/li&gt;&lt;li&gt;Prompt Engineering, Semantic Index &amp;amp; RAG&lt;/li&gt;&lt;li&gt;Tools &amp;amp; Model Context Protocol (MCP)&lt;/li&gt;&lt;li&gt;Microsoft Copilot Extensibility Fundamentals&lt;/li&gt;&lt;li&gt;Choose a Copilot Extensibility Development path&lt;/li&gt;&lt;li&gt;Envisioning Planning &amp;amp; Scenarios&lt;/li&gt;&lt;li&gt;Tools &amp;amp; Environment Configuration&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 2: Microsoft Frontier, Copilot Chat &amp;amp; Productivity Agents&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Microsoft Frontier Program Overview&lt;/li&gt;&lt;li&gt;Introduction to Copilot Chat&lt;/li&gt;&lt;li&gt;Copilot Tasks&lt;/li&gt;&lt;li&gt;Build Apps with Microsoft 365 Copilot App Builder&lt;/li&gt;&lt;li&gt;Implement Workflow using Copilot Workflow&lt;/li&gt;&lt;li&gt;Memory &amp;amp; Schedules Prompts&lt;/li&gt;&lt;li&gt;Productivity Agents&lt;/li&gt;&lt;li&gt;Copilot Studio Light (Agent Builder) for No-Code Agents&lt;/li&gt;&lt;li&gt;SharePoint Agents&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 3: Copilot Studio Basics&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Overview Copilot Studio Agents in Copilot Studio&lt;/li&gt;&lt;li&gt;Creating &amp;amp; Configuring Copilot Studio Agents&lt;/li&gt;&lt;li&gt;Mastering Knowledge &amp;amp; Starter Prompts&lt;/li&gt;&lt;li&gt;Topics, Entities and Variables&lt;/li&gt;&lt;li&gt;Conversation Design Best Practices&lt;/li&gt;&lt;li&gt;Collecting Information using Adaptive Cards&lt;/li&gt;&lt;li&gt;Understanding &amp;amp; Using Power Fx&lt;/li&gt;&lt;li&gt;Publish Agents to Channels (Teams, Charts)&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 4: Extending Copilot Studio Agents Tools&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Prompt Actions &amp;amp; Prompt Library&lt;/li&gt;&lt;li&gt;Using Code Interpreter in Prompts&lt;/li&gt;&lt;li&gt;Integrating Dataverse Tables&lt;/li&gt;&lt;li&gt;Consuming REST Api&amp;rsquo;s &amp;amp; Enterprise Data&lt;/li&gt;&lt;li&gt;Model Context Protocol (MCP) &amp;amp; WorkIQ&lt;/li&gt;&lt;li&gt;Automating Visual Tasks using Computer Use&lt;/li&gt;&lt;li&gt;Managed Agents: Document Processor&lt;/li&gt;&lt;li&gt;Organizing tools using Component Collections&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 5: Advanced Copilot Studio Agents&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Autonomous Agents &amp;amp; Triggers&lt;/li&gt;&lt;li&gt;Multi-Agent Orchestration: Focused- &amp;amp; Connected Agents&lt;/li&gt;&lt;li&gt;Implementing Routing Patterns&lt;/li&gt;&lt;li&gt;Use Deep Reasoning models for complex tasks&lt;/li&gt;&lt;li&gt;Agent Flows and deterministic Task Automation&lt;/li&gt;&lt;li&gt;Use AI Builder in Flows&lt;/li&gt;&lt;li&gt;Testing Agents using evaluations&lt;/li&gt;&lt;li&gt;Optimize Agent Flows Savings&lt;/li&gt;&lt;li&gt;Adding Voice Support to Agents&lt;/li&gt;&lt;li&gt;Integrating Pro-Code Agents&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 6: Designing &amp;amp; Implementing Business Processes&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;Defining Scenarios &amp;amp; Envisioning&lt;/li&gt;&lt;li&gt;Mapping Scenarios to Capabilities&lt;/li&gt;&lt;li&gt;Designing Conversation Flows&lt;/li&gt;&lt;li&gt;Human in the Loop&lt;/li&gt;&lt;li&gt;Evaluate Agents &amp;amp; Processes&lt;/li&gt;&lt;li&gt;Analytics And Application Insights&lt;/li&gt;&lt;li&gt;Troubleshooting and Analyzing Conversations&lt;/li&gt;&lt;/ul&gt;&lt;h5&gt;Module 7: Publishing &amp;amp; Maintaining Copilot Studio Agents&lt;/h5&gt;&lt;ul&gt;
&lt;li&gt;PowerPlatform Admin Center &amp;amp; Architecture&lt;/li&gt;&lt;li&gt;Introduction to Power Platform Environments &amp;amp; Solutions&lt;/li&gt;&lt;li&gt;Publishing and Deploying Copilot Studio Agents&lt;/li&gt;&lt;li&gt;Using Advanced Channels (Whatsapp, Web, ...)&lt;/li&gt;&lt;li&gt;Application Lifecycle Management for Copilot Studio Agents&lt;/li&gt;&lt;li&gt;Exporting &amp;amp; Importing Agents between Environments&lt;/li&gt;&lt;li&gt;Deployment Pipelines &amp;amp; Source Control integration&lt;/li&gt;&lt;li&gt;Copilot Studio Compliance &amp;amp; Security&lt;/li&gt;&lt;li&gt;Introduction to Microsoft Purview&lt;/li&gt;&lt;li&gt;Preventing Agent Sprawl&lt;/li&gt;&lt;/ul&gt;</contents><essentials_plain>- GitHub User Account
- Basic Knowledge of the Microsoft 365 Platform</essentials_plain><audience_plain>- Power Platform Makers
- Software Engineers for Agentic AI
- Solution Architects for Agentic AI</audience_plain><contents_plain>Module 1: Introduction to Microsoft Copilot &amp; AI Agents


- Copilot &amp; Agents Overview
- Introduction to Agents and Copilots for Microsoft 365
- The Microsoft 365 platform &amp; Copilot for Microsoft 365 Ecosystem
- Copilot &amp; Copilot Studio Licensing Options (Full vs PAYG)
- What is Agentic AI?
- Key Components of an Agent: Knowledge &amp; Tools
- Prompt Engineering, Semantic Index &amp; RAG
- Tools &amp; Model Context Protocol (MCP)
- Microsoft Copilot Extensibility Fundamentals
- Choose a Copilot Extensibility Development path
- Envisioning Planning &amp; Scenarios
- Tools &amp; Environment Configuration
Module 2: Microsoft Frontier, Copilot Chat &amp; Productivity Agents


- Microsoft Frontier Program Overview
- Introduction to Copilot Chat
- Copilot Tasks
- Build Apps with Microsoft 365 Copilot App Builder
- Implement Workflow using Copilot Workflow
- Memory &amp; Schedules Prompts
- Productivity Agents
- Copilot Studio Light (Agent Builder) for No-Code Agents
- SharePoint Agents
Module 3: Copilot Studio Basics


- Overview Copilot Studio Agents in Copilot Studio
- Creating &amp; Configuring Copilot Studio Agents
- Mastering Knowledge &amp; Starter Prompts
- Topics, Entities and Variables
- Conversation Design Best Practices
- Collecting Information using Adaptive Cards
- Understanding &amp; Using Power Fx
- Publish Agents to Channels (Teams, Charts)
Module 4: Extending Copilot Studio Agents Tools


- Prompt Actions &amp; Prompt Library
- Using Code Interpreter in Prompts
- Integrating Dataverse Tables
- Consuming REST Api’s &amp; Enterprise Data
- Model Context Protocol (MCP) &amp; WorkIQ
- Automating Visual Tasks using Computer Use
- Managed Agents: Document Processor
- Organizing tools using Component Collections
Module 5: Advanced Copilot Studio Agents


- Autonomous Agents &amp; Triggers
- Multi-Agent Orchestration: Focused- &amp; Connected Agents
- Implementing Routing Patterns
- Use Deep Reasoning models for complex tasks
- Agent Flows and deterministic Task Automation
- Use AI Builder in Flows
- Testing Agents using evaluations
- Optimize Agent Flows Savings
- Adding Voice Support to Agents
- Integrating Pro-Code Agents
Module 6: Designing &amp; Implementing Business Processes


- Defining Scenarios &amp; Envisioning
- Mapping Scenarios to Capabilities
- Designing Conversation Flows
- Human in the Loop
- Evaluate Agents &amp; Processes
- Analytics And Application Insights
- Troubleshooting and Analyzing Conversations
Module 7: Publishing &amp; Maintaining Copilot Studio Agents


- PowerPlatform Admin Center &amp; Architecture
- Introduction to Power Platform Environments &amp; Solutions
- Publishing and Deploying Copilot Studio Agents
- Using Advanced Channels (Whatsapp, Web, ...)
- Application Lifecycle Management for Copilot Studio Agents
- Exporting &amp; Importing Agents between Environments
- Deployment Pipelines &amp; Source Control integration
- Copilot Studio Compliance &amp; Security
- Introduction to Microsoft Purview
- Preventing Agent Sprawl</contents_plain><duration unit="d" days="4">4 days</duration><pricelist><price country="DE" currency="EUR">2490.00</price><price country="AT" currency="EUR">2490.00</price><price country="CH" currency="CHF">2490.00</price><price country="SE" currency="EUR">2490.00</price><price country="SI" currency="EUR">2490.00</price></pricelist><miles/></course>