SMAX320MFOpenTextMF-SMAX3201.0<ul> <li>Describe suite administration</li><li>Configure a mail server</li><li>Create a customer</li><li>Create and edit an account</li><li>Add a user to the account</li><li>Create a trial license</li><li>Create a license pool and add a license to the pool</li><li>Create a tenant, assign a license, and deploy the tenant</li><li>Export and import the tenants</li><li>Clone a tenant</li><li>Setup a multi-tenant environment</li><li>Configure LW-SSO and view LDAP settings</li><li>Manage Smart Analytics at the suite level</li><li>Set intervals for IDOL based search and define License Expiration Notification</li></ul><h5>To be successful in this course, you should have the following prerequisites or knowledge:</h5><ul> <li>Familiarity with different roles in an IT service management environment</li><li>Familiarity with different flavors of the user interfaces provided by SMAX</li><li>Familiarity with different versions of the SMAX available</li></ul><h5>This course is intended for Suite Administrators.</h5><h5>Lesson 1: Course Overview</h5><ul> <li>Introduce the course overview, agenda, and logistics</li><li>List the available SMAX courses</li><li>Launch the Digital Learning course</li><li>Access the lab environment</li></ul> <h5>Lesson 2: Mail Server Configuration</h5><ul> <li>Explain the administrative tasks</li><li>Explore the suite administration application</li><li>Explain back office</li><li>Explain the mail server</li><li>Explain about SMTP and EWS</li><li>Configure an email service</li></ul> <h5>Lesson 3: Customer, Account, and User Management</h5><ul> <li>Access the customer, account, and user area in the back officer portal</li><li>Create a new customer</li><li>Create and manage a new account</li><li>Add users to the account with the required features and settings</li></ul> <h5>Lesson 4: License Management</h5><ul> <li>Access the license and license pool area in the back office portal</li><li>Creating a trial license</li><li>Create a license pool and add it to the license</li></ul> <h5>Lesson 5: Tenant Administration</h5><ul> <li>Navigate the tenant management area</li><li>Explain different types of tenants &ndash; Production, DEV, Internal, Trial</li><li>Create a tenant</li><li>Assign a license to the tenant</li><li>Deploy the tenant</li><li>Export a tenant</li><li>Import a tenant</li><li>Clone a tenant</li><li>Explain about the multi-tenant environment</li></ul> <h5>Lesson 6: Configuration Management</h5><ul> <li>Access the Configuration area</li><li>Explain about Single sign-on</li><li>View the Lightweight Direct Access Protocol (LDAP) settings for configuration management system</li><li>Manage smart analytics at the suite level</li><li>Explain IDOL (Intelligent Data Operating Layer)</li><li>Set intervals for IDOL bases search</li><li>Define license expiration notifications duration</li></ul>- Describe suite administration - Configure a mail server - Create a customer - Create and edit an account - Add a user to the account - Create a trial license - Create a license pool and add a license to the pool - Create a tenant, assign a license, and deploy the tenant - Export and import the tenants - Clone a tenant - Setup a multi-tenant environment - Configure LW-SSO and view LDAP settings - Manage Smart Analytics at the suite level - Set intervals for IDOL based search and define License Expiration NotificationTo be successful in this course, you should have the following prerequisites or knowledge: - Familiarity with different roles in an IT service management environment - Familiarity with different flavors of the user interfaces provided by SMAX - Familiarity with different versions of the SMAX availableThis course is intended for Suite Administrators.Lesson 1: Course Overview - Introduce the course overview, agenda, and logistics - List the available SMAX courses - Launch the Digital Learning course - Access the lab environment Lesson 2: Mail Server Configuration - Explain the administrative tasks - Explore the suite administration application - Explain back office - Explain the mail server - Explain about SMTP and EWS - Configure an email service Lesson 3: Customer, Account, and User Management - Access the customer, account, and user area in the back officer portal - Create a new customer - Create and manage a new account - Add users to the account with the required features and settings Lesson 4: License Management - Access the license and license pool area in the back office portal - Creating a trial license - Create a license pool and add it to the license Lesson 5: Tenant Administration - Navigate the tenant management area - Explain different types of tenants – Production, DEV, Internal, Trial - Create a tenant - Assign a license to the tenant - Deploy the tenant - Export a tenant - Import a tenant - Clone a tenant - Explain about the multi-tenant environment Lesson 6: Configuration Management - Access the Configuration area - Explain about Single sign-on - View the Lightweight Direct Access Protocol (LDAP) settings for configuration management system - Manage smart analytics at the suite level - Explain IDOL (Intelligent Data Operating Layer) - Set intervals for IDOL bases search - Define license expiration notifications duration2 days875.001600.00