HRFSQServiceNowSQ-HRF1.0<p>How to configure and administer the ServiceNow HRSD application</p><ul> <li>Foundations</li><li>ServiceNow Fundamentals</li><li>Familiarity with basic ServiceNow platform features</li></ul><p>This course is designed for HR Administrators, ServiceNow administrators, and consultants who need to implement, configure, and administer ServiceNow HR Service Delivery.</p><p>A combination of course content and lab work will help attendees learn to: </p> <ul> <li>Review the ServiceNow HRSD solution and its capabilities</li><li>Configure HR criteria, User criteria, HR Case templates, document templates, and HR Profiles</li><li>Define and manage HR Services, HR Service Catalogs, and Catalog Items</li><li>Manage content on the Employee Center Pro and define which employees can access the content</li><li>Create HR Knowledge articles and learn about the Knowledge Management lifecycle</li><li>Explore Skills and auto-assign HR Cases based on skills</li><li>Learn about the security constraints that determine access to HR data</li><li>Gain practical knowledge of HR Case Management and HR surveys</li><li>Drill into results using Performance Analytics, reporting, and dashboards</li></ul>How to configure and administer the ServiceNow HRSD application- Foundations - ServiceNow Fundamentals - Familiarity with basic ServiceNow platform featuresThis course is designed for HR Administrators, ServiceNow administrators, and consultants who need to implement, configure, and administer ServiceNow HR Service Delivery.A combination of course content and lab work will help attendees learn to: - Review the ServiceNow HRSD solution and its capabilities - Configure HR criteria, User criteria, HR Case templates, document templates, and HR Profiles - Define and manage HR Services, HR Service Catalogs, and Catalog Items - Manage content on the Employee Center Pro and define which employees can access the content - Create HR Knowledge articles and learn about the Knowledge Management lifecycle - Explore Skills and auto-assign HR Cases based on skills - Learn about the security constraints that determine access to HR data - Gain practical knowledge of HR Case Management and HR surveys - Drill into results using Performance Analytics, reporting, and dashboards2 days1900.002620.001786.001786.001786.00