ITSMFSQServiceNowSQ-ITSMF1.0<ul> <li>Create and work records through each of the covered ITSM application lifecycles</li><li>Demonstrate each application lifecycle from a persona viewpoint</li><li>Articulate the value and baseline features of each of the ITSM applications</li><li>Begin considering key decisions to be made during the implementation of ServiceNow ITSM applications</li><li>Start thinking about the long-term goal of maturing an ITSM practice in ServiceNow</li></ul><h5>Recommended Prerequisites</h5><ul> <li><span class="cms-link-marked"><a class="fl-href-prod" href="/ibb/en/course/servicenow-snpi"><svg role="img" aria-hidden="true" focusable="false" data-nosnippet class="cms-linkmark"><use xlink:href="/css/img/icnset-linkmarks.svg#linkmark"></use></svg>ServiceNow Platform Implementation <span class="fl-prod-pcode">(SNPI)</span></a></span></li></ul><h5>Mandatory Prerequisites</h5><ul> <li><span class="cms-link-marked"><a class="fl-href-prod" href="/ibb/en/course/servicenow-snaf"><svg role="img" aria-hidden="true" focusable="false" data-nosnippet class="cms-linkmark"><use xlink:href="/css/img/icnset-linkmarks.svg#linkmark"></use></svg>ServiceNow Administration Fundamentals <span class="fl-prod-pcode">(SNAF)</span></a></span></li></ul>- Create and work records through each of the covered ITSM application lifecycles - Demonstrate each application lifecycle from a persona viewpoint - Articulate the value and baseline features of each of the ITSM applications - Begin considering key decisions to be made during the implementation of ServiceNow ITSM applications - Start thinking about the long-term goal of maturing an ITSM practice in ServiceNowRecommended Prerequisites - ServiceNow Platform Implementation (SNPI) Mandatory Prerequisites - ServiceNow Administration Fundamentals (SNAF)2 days1900.002620.001786.001786.001615.00