Platform Analytics (PA) Advanced

Course Overview

Attend Platform Analytics Advanced, formerly known as Performance Analytics Advanced, to learn how to apply advanced data visualization in platform analytics and application administration skills to take your historic trends and measurements to the next level.

An exam voucher is included in the course price.

Important notes for the booking of ServiceNow trainings

1. So that we can finally process your registration, you will receive an enrollment request after booking the course. Please carry out the enrollment immediately, at the latest three working days before the start of the course, according to the following instructions at ServiceNow:
Enrol for Instructor Led Training using Learning Credits
Please note that we must receive short-term bookings no later than five working days before the course begins.
If you are unable to attend the training date you have booked (e.g. illness, etc.) or if ServiceNow cancels the course, a credit note is not possible under any circumstances. If you cancel, you can name a replacement person. In both cases of cancellation, the validity of your credit remains for 12 months after the order.

For more information, please refer to the ServiceNow Terms and Conditions..

Certifications

This course is part of the following Certifications:

Certified Application Specialist – Performance Analytics

Prerequisites

Attendees should have completed the Platform Analytics (PA) Fundamentals (PAF) course (or equivalent) and have some experience with ServiceNow; advanced experience is not necessary.

A high-level overview of the Platform Analytics architecture, components, data flow, stakeholders, and deployment process is required to get the most out of the Platform Analytics Advanced class. Users should complete the Platform Analytics Fundamentals Review – a self-paced, on-demand eLearning prior to attending the advanced class.

Course Objectives

Learn how to apply advanced reporting, platform analytics, and application administration skills.

Take your historic trends and measurements to the next level.

Course Content

This two-day training builds upon the knowledge obtained in the Platform Analytics Fundamentals course. Here you apply advanced reporting, platform analytics, and application administration skills to take your historic trends and measurements to the next level.

The following topics are discussed using a mix of labs and lecture:

Understanding the Platform Analytics Adoption Journey
Identify different Analytics Workspace components
Understanding Scripts in Indicator Aggregates, Buckets, and Mappings
Restricting Breakdown Element visibility with Allow List and Deny List
Using various types of data sources to build data visualization in Platform Analytics
Use Advanced data visualization techniques for impactful data summaries
Building of more interactive dashboard in the Analytics Center
Create Filters using data sources and apply them to various Visualizations
Using Spotlight to identify high-priority work
Leveraging Metrics for Reporting and Metric Based Indicators
Applying Formula Indicator Techniques
Configuring Index Indicators and External Indicators
Mastering Analytics best practices and use cases for complex scenarios
Deploying Analytics solutions, performing diagnostics, and system administration

Platform Analytics (PA) Advanced (PAA)

Course Overview

Important notes for the booking of ServiceNow trainings

Certifications

Prerequisites

Course Objectives

Course Content

Prices & Delivery methods

Online Training

Price

Classroom Training

Price

Schedule

English

6 hours difference to Central European Time (CET)

7 hours difference to Central European Time (CET)