Software Asset Management (SAM) Professional Fundamentals (SAM)

 

Course Overview

Attend Software Asset Management Professional Fundamentals to learn how to set up an effective Software Asset Management (SAM) practice. Setting up an effective Software Asset Management (SAM) practice includes key milestones: planning a design, defining policies, identifying the information required and how that information can be obtained, what the software asset processes should look like, and how the technology can support these items. Most successful SAM programs involve a variety of people and departments, including IT, finance, purchasing, services, and end users. Investing time and careful consideration to build out the SAM practice produces a higher quality outcome.

In this three-day interactive ServiceNow® Software Asset Management course attendees will master the setup, configuration, and usage of the Software Asset Management Professional application, with a focus on:

  • Managing software licenses (models, entitlements, and metrics)
  • Controlling the cost of purchasing and managing software assets
  • Managing the software asset life cycle from planning to disposal
  • Using software discovery and normalization
  • Reconciling and achieving software compliance
  • Controlling software usage and reclamation
  • Improving IT software asset services to end users
  • Creating standards and processes for managing software assets

An exam voucher is included in the course price.

Important notes for the booking of ServiceNow trainings

  1. 1. So that we can finally process your registration, you will receive an enrollment request after booking the course. Please carry out the enrollment immediately, at the latest three working days before the start of the course, according to the following instructions at ServiceNow:
    Enrol for Instructor Led Training using Learning Credits
  2. Please note that we must receive short-term bookings no later than five working days before the course begins.
  3. If you are unable to attend the training date you have booked (e.g. illness, etc.) or if ServiceNow cancels the course, a credit note is not possible under any circumstances. If you cancel, you can name a replacement person. In both cases of cancellation, the validity of your credit remains for 12 months after the order.

For more information, please refer to the ServiceNow Terms and Conditions..

Certifications

This course is part of the following Certifications:

Course Objectives

This course will teach you how to set up an effective Software Asset Management (SAM) practice

Prices & Delivery methods

Online Training

Duration
3 days

Price
  • 2,256.— €
Classroom Training

Duration
3 days

Price
  • Germany: 2,256.— €
  • Switzerland: 2,136.— €
 

Schedule

Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.

English

European Time Zones

Online Training Time zone: Central European Time (CET)
Online Training Time zone: Greenwich Mean Time (GMT)
Online Training Time zone: Central European Time (CET)

6 hours difference to Central European Time (CET)

Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)

7 hours difference to Central European Time (CET)

Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Daylight Time (CDT)